Why did my withdrawal fail?

If your withdrawal has failed or been declined at Tuplaa Casino, there may be several reasons why. A withdrawal may fail due to a technical issue, a banking service disruption, withdrawal limits, or other withdrawal requirements.

Common reasons for a failed withdrawal

• Your bank is experiencing a temporary disruption that prevents the payment from being processed.
• Changes to your bank account settings may affect your ability to receive the withdrawal.
• Your selected withdrawal method is currently unavailable.
• Your withdrawal request does not comply with Tuplaa Casino’s withdrawal limits. The minimum withdrawal amount at Tuplaa Casino is €5.
• The amount you are trying to withdraw has not met the required wagering requirement.
• You have been asked to provide additional documents, and your withdrawal cannot be processed until the requested documents have been received.

What should I do if my withdrawal fails?

• Check whether there is a banking or payment service disruption.
• Make sure your withdrawal request complies with Tuplaa Casino’s withdrawal limits.
• Check with your bank whether any changes have been made to your bank account settings.
• If your withdrawal request is rejected, the funds may take some time to appear in your gaming account. Wait until the funds have been returned before making a new withdrawal request.
• If your withdrawal fails repeatedly or the funds do not return to your gaming account, contact our customer support via live chat or email at [email protected]. Our customer support is available daily from 09:00 to 18:00 Finnish time (GMT+3).

More information about withdrawals at Tuplaa Casino.

Frequently Asked Questions

Why is my withdrawal not going through?

There can be several reasons why a withdrawal request may fail, such as exceeding withdrawal limits, banking disruptions, missing documents, or a required wagering requirement not being met.

Can I make a withdrawal using any payment method?

No. The withdrawal must be made using the same payment method that was used for your most recent deposit.

Why haven't the funds from my rejected withdrawal returned to my gaming account?

After a withdrawal has been rejected, it may take some time for the funds to return to your gaming account. If the funds do not appear in your gaming account, please contact our customer support.